Privacy Policy

Effective Date: 04.07.2025

Welcome to 5S Now. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, www.5s-now.com, and our services.

1. Who We Are

5S Now is a consulting business based in North Brabant, Netherlands, offering services to help companies implement and maintain 5S and Lean maintenance strategies.

2. What Data We Collect

We may collect the following information from you:

  • Name

  • Email address

  • Phone number

  • Company name

  • Maintenance-related data, such as KPIs, workplace incidents and other relevant metrics.

We collect this data through:

  • Contact forms

  • Newsletter signup forms

We do not collect payment information, IP addresses, or data from account creation or login systems.

3. Use of Cookies and Tracking

Our website uses cookies to:

  • Improve website functionality

  • Enhance user experience

You can control or disable cookies through your browser settings.

4. Why We Collect Your Data

We collect your data for the following purposes:

  • To communicate with you

  • To provide and improve our services

  • To send marketing communications (only if you've opted in)

5. Third-Party Services

We work with a limited number of third-party tools to support our business operations:

  • Email Marketing: We use a marketing tool (e.g., Mailchimp or similar) to send newsletters.

  • CRM: We use HubSpot CRM to manage customer communication.

  • Website Hosting: Our website is hosted on Squarespace.

  • Copilot (Microsoft): May be used to help design templates or communication materials.

  • Glide: Used to develop our internal app (not directly integrated with the website at this time).

These services may process your data in compliance with their own privacy policies.

6. Your Rights

Under the GDPR, you have the following rights:

  • Access: You may request to know what data we hold about you.

  • Deletion: You may request that we delete your data.

  • Opt-Out: You may unsubscribe from marketing emails at any time and disable cookies through your browser.

To exercise these rights, please contact us at info@5s-now.com.

7. Data Protection

We take appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

8. Minors

Our services are not directed at individuals under the age of 18. We do not knowingly collect data from minors.

9. International Users

We currently serve clients within the Netherlands and EU only. We do not target users outside the EU.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions or requests regarding this Privacy Policy, you can reach us at:

Email: info@5s-now.com
Website: www.5s-now.com